AI Agents for SMEsYour day-to-day runs itself – your team focuses on what matters.
Our AI agents automate the day-to-day operations that consume your team's time: handling inquiries, drafting quotes, guiding employees, documenting tasks. Through the channels your team already uses.
No contract, no cost, no risk. In 60 minutes you'll know what's worth automating in your business.
< 90 sec.
First automated response to every inquiry, around the clock
5–15×
ROI in pilot-project average compared to the monthly package price
0
New apps for your team - everything runs over existing channels
6 weeks
Average time to go-live for the first process
You know this
What operational processes cost every day - without anyone tracking it
In every business there are processes that somehow get done - usually by the people who are actually needed elsewhere. Here are the four most common.
Reacting instead of building
Inquiries, follow-ups, status updates - your team answers all day instead of working. Every contact costs time, even though the answer is often the same.
Quotes that arrive too late
Days pass between an inquiry and a finished quote. The result has to be assembled internally, coordinated, and formatted - and during that time the customer decides elsewhere.
Knowledge that doesn't reach the team
New employees ask the same questions as those who started a year ago. Processes, rules, and procedures live in the heads of key people - and nowhere else.
Documentation as an afterthought
What's been completed gets documented eventually - when there's time. The invoice goes out late. The report has gaps. The audit finds issues that could have been avoided.
The solution
An AI agent acts - it doesn't wait for input
What are AI agents for SMEs?
AI agents are software systems that autonomously execute operational processes - from handling incoming inquiries to drafting quotes to documenting completed tasks. Unlike traditional chatbots, they don't wait for input but respond on their own to events in the systems and channels a business already uses.
The difference between a chatbot and an AI agent: a chatbot answers when someone types something. An agent responds to events - an incoming inquiry, a completed task, a triggered date - and handles the process end to end, without anyone having to step in.
Our AI agents connect to the systems and channels you already have. Your team learns nothing new. The work gets done anyway.
See concrete examples →Without agent
With Convaise AI agent
Inquiries pile up until someone has time
Reply in 90 seconds, 24/7, personalized
Quote takes days and requires manual coordination
Quote draft same day, one-click approval
Employees ask key people who are busy
Agent answers immediately from the company knowledge base
Documentation happens as an afterthought - or not at all
Closeout, report, and invoice in 2 hours, automatically
Growth requires more staff for coordination
Agent scales with you - no admin hires required
Who this is for
For every business where operational processes consume time
Our AI agents are built for companies with 30 to 100 employees, where qualified people spend their day on coordination work that could be automated.
Manufacturing & production
Order intake, production documentation, quality logs, and internal communication around shifts and processes.
Trades & technical services
Incoming inquiries, quote creation, technician coordination, job closeout, and invoicing.
Professional services
Customer communication, scheduling, recurring inquiries, contract management, and billing processes.
Logistics & transport
Order intake from email and PDF, dispatch, status updates, and complete transport documentation.
Construction & infrastructure
Project documentation, subcontractor coordination, measurements, and acceptance protocols straight from the field.
People-intensive operations
Shift planning, substitute coordination, employee guidance, and operational HR processes - automated.
Use cases
Four areas where our AI agents deliver immediately
Pick the area that costs your business the most time.
Service & inquiries - no message gets lost
Incoming inquiries get answered when someone has time. Standard questions come up again and again. The agent takes over the first response completely - across all channels at once.
- 1
Single intake across every channel
WhatsApp, email, phone, web form - everything lands in one place. The agent reviews each inbound immediately, regardless of time of day.
- 2
Classification and prioritization
Urgent or routine? Existing customer or new contact? Standard or special case? The agent decides and prioritizes - anything critical is escalated instantly.
- 3
Instant response and process kickoff
Standard inquiries are handled end to end. Complex cases get an immediate, personal acknowledgment and are routed appropriately.
- 4
Structured summary for your team
In the morning a prioritized list is ready - no chaotic inbox, no searching, no forgotten messages from the night before.
What that means
Customers who don't get an answer turn to someone else. With an agent answering around the clock, response time stops being the deciding factor - your quality is.
< 90 sec.
First response, 24/7
−70%
Fewer routine contacts
0
Forgotten inquiries
Customer
Hello, we have an urgent issue - please get in touch as soon as possible.
03:22
Agent
Good morning. Your message has been received and classified as urgent. Our responsible contact has been notified and will get back to you within the next 30 minutes. Reference number: #4821.
03:22
Employee
Urgent inquiry received, contact: [Name], #4821 - response requested within 30 min.
03:22
Summary
3 new inquiries last night. 1 urgent (already escalated) · 2 standard (response pending). Open priorities: [list]
07:00
Benefits
What actually changes
Not what the technology can do - what your business gets out of it.
70–90 hours per month back
Order intake, coordination, documentation, follow-up - each of these processes consumes time daily. The agent takes over the routine. Your team focuses on what really requires decisions.
Revenue you're losing today
Every late reply is a potential cancellation. Every late invoice is a cash flow problem. Neither stems from poor quality - both come from processes that could be automated.
No new software for your team
The agent connects to what you already have. Your team keeps using WhatsApp, email, and the familiar systems. No learning curve, no training, no resistance.
GDPR-compliant in the EU
All data is processed exclusively in certified data centers in Germany and the EU. No transfer to third countries. The data processing agreement is included by default.
More on data security →Growth without more admin
More orders don't mean more coordination overhead with our AI agents. The system scales with you - without hiring new staff for operational support.
Integration, not replacement
Our AI agents don't replace your ERP or your industry software. They connect to them and close the gaps that existing systems leave open - between intake, processing, and closeout.
ROI calculator
What this means in your business
Adjust the values to your situation - the calculation shows the order of magnitude.
Your estimate
What manual processes cost your business per month
- Coordination and admin time cost
- €968 / mo.
- Revenue loss from response delay
- €2,340 / mo.
- Total cost of manual processes
- €3,308 / mo.
- Monthly package starts at
- € 400 / month
ROI on your monthly package price
8.3×
This calculation is based on simplified model assumptions. The actual savings are determined precisely from your data in the free AI potential assessment.
Why Convaise
What sets us apart
Trusted by organizations across the public sector and private industry
Made in Germany - not just hosted here
Built, operated, and supported in Germany. Servers exclusively in certified data centers in Germany and the EU. No data transfer to third countries. Data processing agreement under Art. 28 GDPR is included by default.
More on data security →Go-live in 6 weeks - not an IT project
No ERP swap, no months-long implementation. The first process is live in a few weeks. Results show up before the second invoice arrives.
A dedicated point of contact
You have a fixed contact person who knows your business. No anonymous ticket system, no support hotline. If something is off, it gets sorted within 24 hours.
Integration, not a system swap
Our AI agents connect to your existing IT landscape. Industry software, ERP, CRM - what you have stays. What's missing, we add.
Results in numbers, not promises
Every pilot delivers measurable data: automation rate, hours saved, shortened payment cycles. You decide based on real results - not on slide decks.
EU AI Act ready
All convaise products are designed to meet the requirements of the EU AI Act. Transparency obligations under Article 50, risk management, and technical documentation are integral parts of product development.
Free offer
The AI potential assessment: 60 minutes, €0, written deliverable
Before you buy anything, you should know whether and where AI actually has an impact in your business. That's exactly what we work out in this conversation - structured, honest, no sales pressure.
Consulting firms charge €2,500–5,000 for this process. We offer it for free because we want to understand where operational processes in businesses like yours create the biggest bottlenecks.
Reserve a slot →Businesses with 30–100 employees
Agenda - 60 minutes
- 15'
Your company
Core services, team structure, current tools. No questionnaire upfront - we listen.
- 25'
Your processes
Where does time go every day? We identify and quantify together.
- 15'
AI potential scoring
What's automatable? What ROI is realistic? What isn't worth it?
- 5'
Next steps
What you can implement yourself - and where outside support makes the difference. No close, no commitment.
You'll receive in writing within 48 hours
Your top 3 AI use cases, prioritized by ROI and feasibility
Realistic savings calculation for your specific business
Technology recommendation: GDPR-compliant, fitting your company size
Integration notes for your existing system landscape
An honest assessment: what's worth doing - and what isn't yet
Who the assessment is best suited for
- → Businesses with 30–100 employees
- → Owner-operated companies or limited companies with operational management
- → Industries with physical service delivery or service-oriented operations
- → Businesses that know AI - but don't yet know where to start
Frequently asked
What managing directors most often ask us
Have more questions? Get in touch!
Last updated: May 2026
In 60 minutes you'll know what's possible.
Schedule your free AI potential assessment now. Written deliverable within 48 hours. No sales pressure, no commitment.
Schedule the assessment →Businesses with 30–100 employees